Background stretching on certain devices

[ahallmark]

Hello! Client brought to my attention the following image:

This is the URL https://appliance-aaa.com/

When I look at it - the background is loading normally. I’ve checked on completely different computers and I cannot replicate.

Any ideas on what may be causing the issue where it’s only happening on certain devices? Is anyone able to confirm the client issue on their devices? Appreciate the help.

[nabeel]

Hi there,

Thanks for writing in! I checked your site in all major browsers in Windows 10 machine and could not replicate the issue on my end either. This could be the cache issue as you’re also using Breeze cache. Try clearing out the cache first and see if this fixes the issue. If it doesn’t then you can try adding the following CSS code in the Theme Options > CSS:

.x-section.bg-image.parallax, .x-section.bg-pattern.parallax {
    background-attachment: fixed !important;
}

Let us know how this goes!