Trying to figure out why my client can’t see background section images on a Mac at 1440x900. I can see them fine.
Short video: https://www.loom.com/share/f45e6d59605d4d448da59df2aa6fb6a9
Thank you!!
Hi @ajrenk,
I tried to checked the link from your account but it requires a login for the site to be viewed.
Would you mind providing the login details so that we can check the site?
Hope this helps.
Sure thing!
User: demo
Password: 853d0e1601e4
Hello @ajrenk,
We cannot replicate the issue. We are seeing the background images. Maybe the images were disabled in the client’s browser. Please ask him/her to check the site using private browsing mode or use a different browser and test again.
Best Regards.
Yeah, I know it’s weird.
Hey @ajrenk,
The images are also showing up in my browser. Please ask your client to do the following:
- Clear the browser’s cache or browse in incognito mode.
- Disable all extensions installed in chrome browser.
- Disable antivirus temporarily because antivirus will detect whether it is safe to visit a website, which may cause the images of certain website to become missing.
- Try another browser.
Hopefully one of the steps above will resolve the issue. Thanks!
Thanks Nabeel! Do you think CSS Hero would have anything to do with it? I just tried it and I can see how it can mess up the code if not careful.
When I inspect the code for a section with a background. I can see the background color but not a reference to a background file?
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