Background Image is not showing

Cocchini.com

Background image shows in “edit page” but does not show in customizer or on the public facing page. I checked other forums for this same issue. I’m hoping you can provide better service than they were able to provide there. Didn’t seem resolved to me.

I don’t see a place now to type my login credentials so I guess we are gonna play the “wait 24 hours to hear ‘please provide your login credentials’ then wait another 24 hours” game.

Hi @mac1083,

Thank you for reaching out to us. I checked your site deeply and it’s the Essential Addons for Cornerstone & Pro plugin which is breaking your site’s functionality. You are using Classic EA Product Carousel on your front-page which is triggering couple of errors on the site. This could be the main reason behind this. First try removing the Classic EA Product Carousel element from the page and see if this resolves the issue, if not then deactivate Essential Addons for Cornerstone & Pro plugin to fix the problem.

Make sure to clear all caches as well.

Cheers!

Nabeel. Thanks bro. I’m guessing at this point you guys have an SOP written on me lolz. We have had a long and unfavorable past. Much to my surprise you nailed this issue right on the head. Thanks for the help. Hopefully, this is the first step in a long road back to having a decent working relationship with you guys again. Much appreciated.

Glad we could help, Cheers!

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