Hi, guys:
I have multiple licences with you guys and I have observed that all my background pictures have vanished. I have disabled almost all plugins, made all the updates, still the same situation.
Can you please advise?
Many thanks,
Diana
Hello Diana,
Thanks for writing to us.
I checked your given site URL. it seems that the background image has got a different domain URL because of that it is not loading properly. I went ahead and checked your site, it seems that there is some console error due to a different domain image URL. It seems that the database URL is not fully replaced while moving from the staging server to the live server.
I would suggest you replace the URL properly and check this again, there are many URL replacement Plugins available in WordPress which help you to replace the URL.
This article will be helpful in this:https://www.wpbeginner.com/plugins/how-to-update-urls-when-moving-your-wordpress-site/
You need to search for the old domain name and there replace it with the new domain name.
For example https://old-domain-name.com and replace with https://domain-name.com
Please find the screenshot in the secure note.
Thanks
Thank you!
You’re welcome.
This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.