Greetings X,
My backend becomes slow after upgrading to X Pro
Please help
Thanks
Hi Sam,
Thanks for reaching out.
We never faced such an issue or never been reported with that. It might be some different reasons behind your reason, I would like to suggest troubleshooting the following common issue to help us to recognize the reason.
- Theme Related Issue
- Plugin Conflict
- Theme Update related issue
- Child Theme Related issue
- CSS/JS Customization
- Disabling Cache
- Disabling CDN
If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above helps and you are still getting the issue, please provide login credentials for your site in a secure note to examine it further, including:
– WordPress Site URL & Login URL
– WordPress Admin username/password
To create a secure note, click the key icon underneath any of your posts.
Thanks
Hello tristup,
I`ve all given options but my cornerstone builder workflow is so slow that it takes ages to accomplish a 5 seconds task
here is login details
Kind regards
Hi Sam,
I have checked the Cornerstone and found it loading perfectly fine and not taking much time as you described here. Can you please provide any video that helps us to recognize the problem you are facing at your end?
Thanks
Sorry i wasn`t specific
Only my front page has that described issue.
find attached
Hello Sam,
Please check the URL in the secure note below.
It seems that 70% of the page resources is coming from your image. The issue could be coming from Slider. Can you temporarily deactivate it while troubleshooting? In the meantime, please check this out this documentation:
Best Regards.
oKAY… wILL JUMP ON IT… tHANKS
You are most welcome Sam
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