Backend access issue

[renzofernandez]

Hi,
I am having an issue accessing the backend of wordpress on one of my client’s page. I’ve come across this on another site i’ve put together using the x-theme. When I try to access the wp-admin. This is the message I receive:

“The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.”

Any help on solving this issue, would be great.

Thank you,
Renzo

[ruenel]

Hello Renzo,

Thanks for writing in! It seems that you are having a fatal error in that site. Can you please enable the debug mode? You can do this by opening wp-config.php and adding

define('WP_DEBUG', true);

/* That's all, stop editing! Happy blogging. */

When you revisit the page, you should have some error output describing the issue in more detail. Once we know that this error all about, we might be able to figure it out. Meanwhile, ​We recommend that you increase your memory allocated to PHP. To increase it, please edit your wp-config.php file and insert these lines:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

We would loved to know if this has work for you. Thank you.