AWS Contact Form 7

Support
#1

Recently, I launched http://santaclaritastickfestival.com on AWS EC2 services, and have not been able to get the Contact Form 7 to work.

Any ideas how to help?

#2

Hi There,

Thanks for writing in! It seems that’s because your shortocde has invalid characters. Can you try using the following shortocde and see if that helps.

[contact-form-7 id="54" title="Contact form 1"]

Thanks!

#3

I reinstalled the pluggin and setup another test.
Still the same error.

Do you see my new plugin and new test form? Feel free to test on the homage.
Thank you!

#4

Hi There,

Even a test email does not get through (Settings > WP Mail SMTP > Email Test), more likely a server side issue, please do an Email Test and send the error to your hosting support.

More like, the email address (see secure note) is not verified.
https://docs.aws.amazon.com/ses/latest/DeveloperGuide/verify-addresses-and-domains.html

Let us know how it goes,
Cheers!

#5

Is there a solution for Contact Form 7?

#6

Hi Michael,

Please note that Contact Form 7 is a third party plugin.

Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

https://wordpress.org/support/plugin/contact-form-7/

Thank you for your understanding.

#7

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