Automatic Updates Are Not Working

My site is on pro, but will not update automatically.

Installed Version 2.4.4

Latest Version Available 3.2.2

I revoked the license, and reapplied still i cannot update automatically,and I don’t know how to do it manually.

I do have this error message though: Cornerstone has been installed, but could not be automatically activated. Please activate from the plugins page. Error Details.

Hi @murphytravis,

Automatic updates does not actually mean that your theme and the bundled plugins will automatically update on their when there is an update available.

Having the automatic updates would be being able to update the theme and the plugins in the Wordpress dashboard and not having to do it manually by updating it through FTP.

If you are using Pro, you do not need to install Cornerstone since it already comes native to Pro. You may just delete Cornerstone on your site.

Hope this helps.

Now I get this message: We attempted to installed Cornerstone (required by X) automatically, but were unable to. You may need to install Cornerstone manually. Error Details.

Hey There,

Would you mind providing us with login credentials so we can take a closer look? Please provide following information:

Set it as Secure Note

  • Link to your site
  • WordPress Admin username / password
  • FTP credentials

All the best!

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.