Hello. Our website’s animations (number counters, flip cards, etc.) are not working. We already tried clearing the cache and updating the theme, but still not working. Any solution for this? Thank you.
Website: https://pensionmarkmeridien.com
Hi @Bbg,
I can confirm this is an issue with the latest release. It has been corrected for an update we will be publishing this afternoon.
Okay. Thank you!
You are most welcome David. You can download the 9.1.4 version of the theme that contains some fixes.
I’m using the latest 9.1.4 and the counters are still not working on my site. I’ve cleared cache for both cornerstone and WP Fastest Cache. Thoughts?
Hey @iapcsolutions,
At this time we kindly ask that you open up your issue in a separate thread along with your log-in details in a secure note so that we can investigate further. The longer threads get in the forum, they become more difficult to support as they tend to drift off-topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
To know how to create a secure note, please check this out: How The Forum Works
Best Regards.
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