Animation (moves cell out of viewport to the right) leaves trace

[nblund]

Hi there.

Please have a look at the hero animation on this page and the attached image. As you can see the animation behind the page title is supposed to move our of viewport to the right. And it does - only is leaves a part of the coloured background behind. Why does this occur? I can frequently replicate this but not always - could it be browser specific. Thanks.

[ruenel]

Hello @nblund,

Thanks for writing in! I have tested the page and I could not replicate the issue. Please check out the video in the secure note below.

The issue could also be browser related. I am using MS Edge on my test in the video. Which browser and the version are you using?

Regards.

[nblund]

Thanks @ruenel. Safari ver 15.2 is the browser I typically work in. I have had similar issues with the logo elements in the headers - have a look at attached images. If browser specific, would you have any suggestions as to what I can do, or should I just live with it? Thanks.

!

[ruenel]

Hello @nblund,

I haven’t checked your site in Safari. At the moment, I cannot test it because you have out it under construction mode. Can you please give me access?

Thank you.

[nblund]

Sorry @ruenel, it will be down another 24 hours, but I have let copied the logon credentials in a secure note.

[christian]

Hey @nblund,

I could only see the issue in Safari 15 if the Private Browsing dialog is present. If you close it, the line disappears.

I’ve saved the section as a template and will submit it to our issue tracker to be queued for investigation by our development team. Currently, there is no workaround.

[nblund]

Thank you for the update. And your help!

[marc_a]

Hi @nblund,

You’re welcome! If you have any other concerns or clarifications regarding our theme features, feel free to open up a new thread.

Thank you.