I fixed this once before with a jquery script that I picked up fromm this forum about 3 months ago. It was supposed to a be a temporary fix until the next update. It worked for a few months but now it is broken again.
Website Page: http://www.digitaldoghouse.com/services/suas/
Theme: Pro version 2.2.5
Hey there,
Thanks for writing in! Can you please check for the following first:
Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.
If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Remove custom CSS, JavaScript and deactivate your child theme and switch to parent theme (take a complete backup first).
Let us know how this goes!.
I can seem to upload or copy and paste the code from header.php in the ticket system and have it format correctly
<?php
// =============================================================================
// HEADER.PHP
// -----------------------------------------------------------------------------
// The site header.
// =============================================================================
?>
<link rel="shortcut icon" href="<?php echo get_stylesheet_directory_uri(); ?>/favicon.ico" />
<!--Thumbnail Open Graph Meta Tags-->
<meta property="og:title" content="BadDog Digital Productions, Inc.">
<meta property="og:description" content="Web Development, 3D Modeling, Drone Services...Everyone else just BYTES!">
<meta property="og:image" content="http://www.digitaldoghouse.com/wp-content/uploads/2018/05/BusinessCard_LRG-TEXT.jpg">
<meta property="og:url" content="http://www.digitaldoghouse.com">
<!--Twitter Thumbnail Open Graph Meta Tags-->
<meta name="twitter:title" content="BadDog Digital Productions, Inc. ">
<meta name="twitter:description" content=" Web Development, 3D Modeling, Drone Services...Everyone else just BYTES!">
<meta name="twitter:image" content=" http://www.digitaldoghouse.com/wp-content/uploads/2018/05/BusinessCard_LRG-TEXT.jpg">
<meta name="twitter:card" content="summary_large_image">
<?php x_get_view( 'header', 'base' ); ?>
<?php
// =============================================================================
// HEADER.PHP
// -----------------------------------------------------------------------------
// The site header.
// =============================================================================
?>
<?php x_get_view( 'header', 'base' ); ?>
<link rel="shortcut icon" href="<?php echo get_stylesheet_directory_uri(); ?>/favicon.ico" />
<!--Thumbnail Open Graph Meta Tags-->
<meta property="og:title" content="BadDog Digital Productions, Inc.">
<meta property="og:description" content="Web Development, 3D Modeling, Drone Services...Everyone else just BYTES!">
<meta property="og:image" content="http://www.digitaldoghouse.com/wp-content/uploads/2018/05/BusinessCard_LRG-TEXT.jpg">
<meta property="og:url" content="http://www.digitaldoghouse.com">
<!--Twitter Thumbnail Open Graph Meta Tags-->
<meta name="twitter:title" content="BadDog Digital Productions, Inc. ">
<meta name="twitter:description" content=" Web Development, 3D Modeling, Drone Services...Everyone else just BYTES!">
<meta name="twitter:image" content=" http://www.digitaldoghouse.com/wp-content/uploads/2018/05/BusinessCard_LRG-TEXT.jpg">
<meta name="twitter:card" content="summary_large_image">Hello There,
You are modifying the wrong file. Please remove your header.php file in your child theme. The correct way of doing is by following the steps below:
1] Using Notepad or TextEdit or Sublime Text or any text editor, please create a new file in your local machine.
2] Insert the following code into that new file
<?php
// =============================================================================
// VIEWS/HEADER/BASE.PHP
// -----------------------------------------------------------------------------
// Declares the DOCTYPE for the site, includes the <head>, opens the <body>
// element as well as the .x-root <div> and .x-site <div>.
// =============================================================================
$x_root_atts = x_atts( apply_filters( 'x_root_atts', array( 'id' => 'x-root', 'class' => 'x-root' ) ) );
$x_site_atts = x_atts( apply_filters( 'x_site_atts', array( 'id' => 'x-site', 'class' => 'x-site site' ) ) );
?>
<!DOCTYPE html>
<html class="no-js" <?php language_attributes(); ?>>
<head>
<link rel="shortcut icon" href="<?php echo get_stylesheet_directory_uri(); ?>/favicon.ico" />
<!--Thumbnail Open Graph Meta Tags-->
<meta property="og:title" content="BadDog Digital Productions, Inc.">
<meta property="og:description" content="Web Development, 3D Modeling, Drone Services...Everyone else just BYTES!">
<meta property="og:image" content="http://www.digitaldoghouse.com/wp-content/uploads/2018/05/BusinessCard_LRG-TEXT.jpg">
<meta property="og:url" content="http://www.digitaldoghouse.com">
<!--Twitter Thumbnail Open Graph Meta Tags-->
<meta name="twitter:title" content="BadDog Digital Productions, Inc. ">
<meta name="twitter:description" content=" Web Development, 3D Modeling, Drone Services...Everyone else just BYTES!">
<meta name="twitter:image" content=" http://www.digitaldoghouse.com/wp-content/uploads/2018/05/BusinessCard_LRG-TEXT.jpg">
<meta name="twitter:card" content="summary_large_image">
<?php wp_head(); ?>
</head>
<body <?php body_class(); ?>>
<div <?php echo $x_root_atts; ?>>
<?php do_action( 'x_before_site_begin' ); ?>
<div <?php echo $x_site_atts; ?>>
<?php do_action( 'x_after_site_begin' ); ?>
3] Save the file named as base.php
4] Upload this file to your server in the child theme’s folder wp-content/themes/x-child/framework/views/header/
You will need to create the folder path since it does not exist in the child theme yet.
If you need anything else, please let us know.
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