Amazon native shopping ads on mobile

[alwaysfysio]

Hi there,

I have a question and i’m wondering if you can help me with it. I’m serving amazon native shopping ads on my website. They serve perfectly on desktop but they are somehow blocked when you visit the site on a mobile phone.

Can you help me with it because amazon couldn’t.

[basanta]

Hi There,

Thanks for writing in!

Can you please send us the website URL where you have the ad code so that we can have a look.
Altho this is something out of our theme support scope but will try to give you a possible solution.

Thanks

[alwaysfysio]

Hi and thank you for your replay.

You can find the problem on: https://www.alwaysfysio.nl/en/meniscus-tear-treatment/

[thai]

Hi There,

I could see some JS errors are coming from the amazon emebed code in the mobile version.

Could you please check that the embed code is supporting the mobile version?

Thank you.

[alwaysfysio]

Hi,

Thank you for your answer. I adjusted the code to load it asynchronically. This might be the problem. Can you confirm that?

[thai]

Hi There,

Could you please temporarily remove the async load so I can check again?

Thank you.

[alwaysfysio]

Hi,

I removed it from that page.

[jumar]

Hello there,

I can’t see any errors on the console now on desktop and mobile. I also can see that the Amazon products are now showing on mobile. Can you confirm this on your end?

Please excuse the quality of my screenshot image as Samsung phones have this new policy on taking screenshots.

Thank you.

[alwaysfysio]

Hi,

I can’t see it on my phone but that might just be me. I should be able to see an increase in sales if it works.

I will see what happens in the next few days. Thank you for your help.

[rad]

You’re most welcome!