ALT text taking extremely long time to update

Every time I attempt to update the ALT tag it takes a really long time. I mean it takes like 5-10 minutes and most of the times it fails. I have to repeat the process 2-3 times before I can get a single ALT tag to upload.
I tried updating the ALT tag through WP Media Library and while it updates I don’t see the text in the source code.
This is for an unpublished page.

Does anyone know what’s going on here? It’s super annoying.

Hi @delphicepsilon,

Thank you for reaching out to us. It sounds like a cache issue, you can try testing for the following first:

  1. Clear all caches including browser cache then deactivate your caching plugin and other optimization plugins. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

  2. Ensure everything is up to date according to our version compatibility list at https://theme.co/docs/version-compatibility. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.

  3. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php (see https://theme.co/apex/forum/t/troubleshooting-increasing-php-memory-limit/16935)

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Let us know how this goes!

That did the trick. Thank you!
I also updated my PHP version from 7.1 to 7.3.

Is the “WP Rocket” plugin compatible with Pro 3.1?

Hey @delphicepsilon,

Yes I see a lot of X and Pro sites using WP Rocket but to play safe, please exclude these files from being combined and minified. These files are theme files and already minified and optimize so there is no need to re-minify it again and it may cause an issue if you do.

/wp-content/themes/pro/framework/dist/js/site/x.js
/wp-content/themes/pro/cornerstone/assets/dist-app/js/cs.*.js
/wp-content/themes/pro/cornerstone/assets/dist/js/site/cs.*.js
/wp-content/themes/pro/cornerstone/assets/dist-app/js/cs-vendor.*.js

Hope this helps!

Do you advise turning on WP Rocket’s “Load Javascript deferred” option to speed up site loading?
Will that break anything in Pro?

Hello NEOKLIS,

If you are still building or editing the page, please do not turn ON the WP Rocket. Caching plugins tends to cache your site thus you cannot view the site changes immediately.

Once you are ready to make the site live, you can enable WP Rocket. And enabling the “Load Javascript Deferred” will improve your site performance.

Best Regards.

Thank you.
Ahh that’s why I was having issues.
So, if I’m updating anything on an existing page (text changes, images, alt tags etc) do I need to turn off WP Rocket?

Hello NEOKLIS,

Yes, you have to turn OFF before and after the update. Clear all the caches before testing the site.

Regards.

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