Hi
I had had open sans for my header and body copy in a lightweight, it was all looking fine and somehow when weren’t even looking at the site it now it isnt showing up right. Things are bold and large and instead.
Ideas?
thanks
this is how it should look
This is what i’m seeing, after clearnig cache and loggin and out.
Hello @designbabe,
Thanks for writing to us.
It seems that it is an issue of broken HTML error I would suggest you please clone the page and then delete the section one by one to check which section is causing the issue. I have also noticed that you have added a custom HTML tag inside the Headline element. I would suggest you please remove the custom HTML tag and then check it again. If the issue still persists please let us know with the exact page URL that you cloned.
Thanks
Hi, I tired haat on the about page but no luck ,but also getting the bolding/font issue on all pages not just one.
I’m seeing errors see below but i tried removing all the sections one by one and still see the issue . I ended restoring from backup and changng the homepage link… but i kept the onehaving issues see secure note for link. Andy ideal
Error on-> Line :33 Column :80
Message :Entity ‘raquo’ not defined
Error on-> Line :34 Column :80
Message :Entity ‘raquo’ not defined
Error on-> Line :38 Column :71
Message :xmlParseEntityRef: no name
Error on-> Line :38 Column :84
Message :EntityRef: expecting ‘;’
Error on-> Line :38 Column :537
Message :error parsing attribute name
Error on-> Line :38 Column :537
Message :attributes construct error
Error on-> Line :38 Column :537
Message :Couldn’t find end of Start Tag o.length line 38
Error on-> Line :38 Column :801
Message :xmlParseEntityRef: no name
Error on-> Line :38 Column :802
Message :xmlParseEntityRef: no name
Error on-> Line :38 Column :1160
Message :xmlParseEntityRef: no name
Error on-> Line :38 Column :1171
Message :EntityRef: expecting ‘;’
Error on-> Line :38 Column :1192
Message :xmlParseEntityRef: no name
Error on-> Line :38 Column :1193
Message :xmlParseEntityRef: no name
Error on-> Line :38 Column :1258
Message :xmlParseEntityRef: no name
Error on-> Line :38 Column :1269
Message :EntityRef: expecting ‘;’
Error on-> Line :38 Column :1341
Message :xmlParseEntityRef: no name
Error on-> Line :38 Column :1342
Message :xmlParseEntityRef: no name
Error on-> Line :38 Column :1667
Message :xmlParseEntityRef: no name
Error on-> Line :38 Column :1683
Message :EntityRef: expecting ‘;’
Error on-> Line :38 Column :1745
Message :xmlParseEntityRef: no name
Error on-> Line :38 Column :1755
Message :EntityRef: expecting ‘;’
Error on-> Line :38 Column :1756
Message :xmlParseEntityRef: no name
Error on-> Line :38 Column :1757
Message :xmlParseEntityRef: no name
Error on-> Line :179 Column :204
Message :Specification mandate value for attribute data-x-google-fonts
Error on-> Line :179 Column :213
Message :Opening and ending tag mismatch: link line 12 and head
Error on-> Line :191 Column :34
Message :xmlParseEntityRef: no name
Error on-> Line :191 Column :35
Message :xmlParseEntityRef: no name
Error on-> Line :219 Column :137
Message :Opening and ending tag mismatch: img line 219 and a
Error on-> Line :252 Column :15
Message :Opening and ending tag mismatch: a line 218 and div
Error on-> Line :258 Column :14
Message :Opening and ending tag mismatch: div line 213 and header
Error on-> Line :271 Column :542
Message :Opening and ending tag mismatch: img line 271 and span
Error on-> Line :272 Column :50
Message :Opening and ending tag mismatch: span line 271 and div
Error on-> Line :272 Column :845
Message :Entity ‘nbsp’ not defined
Error on-> Line :272 Column :1946
Message :Entity ‘rsquo’ not defined
Error on-> Line :272 Column :2679
Message :Opening and ending tag mismatch: img line 272 and span
Error on-> Line :272 Column :2770
Message :Entity ‘nbsp’ not defined
Error on-> Line :272 Column :2814
Message :Entity ‘nbsp’ not defined
Error on-> Line :272 Column :2889
Message :Opening and ending tag mismatch: span line 272 and div
Error on-> Line :272 Column :3643
Message :Entity ‘nbsp’ not defined
Error on-> Line :272 Column :3654
Message :Opening and ending tag mismatch: div line 272 and p
Error on-> Line :272 Column :4166
Message :Opening and ending tag mismatch: img line 272 and span
Error on-> Line :272 Column :4257
Message :Entity ‘nbsp’ not defined
Error on-> Line :272 Column :4301
Message :Entity ‘nbsp’ not defined
Error on-> Line :272 Column :4376
Message :Opening and ending tag mismatch: span line 272 and div
Error on-> Line :272 Column :5130
Message :Entity ‘nbsp’ not defined
Error on-> Line :272 Column :5141
Message :Opening and ending tag mismatch: div line 272 and p
Error on-> Line :272 Column :6093
Message :Opening and ending tag mismatch: img line 272 and span
Error on-> Line :272 Column :6179
Message :Entity ‘nbsp’ not defined
Error on-> Line :272 Column :6185
Message :Entity ‘nbsp’ not defined
Error on-> Line :272 Column :6272
Message :Opening and ending tag mismatch: span line 272 and div
Error on-> Line :272 Column :6568
Message :Opening and ending tag mismatch: img line 272 and span
Error on-> Line :272 Column :6652
Message :Entity ‘nbsp’ not defined
Error on-> Line :272 Column :6730
Message :Opening and ending tag mismatch: span line 272 and div
Error on-> Line :272 Column :7016
Message :Opening and ending tag mismatch: img line 272 and span
Error on-> Line :272 Column :7099
Message :Entity ‘nbsp’ not defined
Error on-> Line :272 Column :7115
Message :Entity ‘nbsp’ not defined
Error on-> Line :272 Column :7191
Message :Opening and ending tag mismatch: span line 272 and div
Error on-> Line :272 Column :8141
Message :Opening and ending tag mismatch: img line 272 and span
Error on-> Line :272 Column :8227
Message :Entity ‘nbsp’ not defined
Error on-> Line :272 Column :8233
Message :Entity ‘nbsp’ not defined
Error on-> Line :272 Column :8320
Message :Opening and ending tag mismatch: span line 272 and div
Error on-> Line :272 Column :8616
Message :Opening and ending tag mismatch: img line 272 and span
Error on-> Line :272 Column :8700
Message :Entity ‘nbsp’ not defined
Error on-> Line :272 Column :8778
Message :Opening and ending tag mismatch: span line 272 and div
Error on-> Line :272 Column :9064
Message :Opening and ending tag mismatch: img line 272 and span
Error on-> Line :272 Column :9147
Message :Entity ‘nbsp’ not defined
Error on-> Line :272 Column :9163
Message :Entity ‘nbsp’ not defined
Error on-> Line :272 Column :9239
Message :Opening and ending tag mismatch: span line 272 and div
Error on-> Line :272 Column :9728
Message :Opening and ending tag mismatch: img line 272 and span
Error on-> Line :272 Column :9816
Message :Entity ‘nbsp’ not defined
Error on-> Line :272 Column :9917
Message :Opening and ending tag mismatch: span line 272 and div
Error on-> Line :272 Column :10189
Message :Opening and ending tag mismatch: img line 272 and span
Error on-> Line :272 Column :10271
Message :Entity ‘nbsp’ not defined
Error on-> Line :272 Column :10364
Message :Opening and ending tag mismatch: span line 272 and div
Error on-> Line :272 Column :10653
Message :Opening and ending tag mismatch: img line 272 and span
Error on-> Line :272 Column :10744
Message :Entity ‘nbsp’ not defined
Error on-> Line :272 Column :10796
Message :Entity ‘nbsp’ not defined
Error on-> Line :272 Column :10875
Message :Opening and ending tag mismatch: span line 272 and div
Error on-> Line :272 Column :11374
Message :Opening and ending tag mismatch: img line 272 and span
Error on-> Line :272 Column :11462
Message :Entity ‘nbsp’ not defined
Error on-> Line :272 Column :11563
Message :Opening and ending tag mismatch: span line 272 and div
Error on-> Line :272 Column :11835
Message :Opening and ending tag mismatch: img line 272 and span
Error on-> Line :272 Column :11917
Message :Entity ‘nbsp’ not defined
Error on-> Line :272 Column :12010
Message :Opening and ending tag mismatch: span line 272 and div
Error on-> Line :272 Column :12299
Message :Opening and ending tag mismatch: img line 272 and span
Error on-> Line :272 Column :12390
Message :Entity ‘nbsp’ not defined
Error on-> Line :272 Column :12442
Message :Entity ‘nbsp’ not defined
Error on-> Line :272 Column :12521
Message :Opening and ending tag mismatch: span line 272 and div
Error on-> Line :272 Column :17508
Message :Opening and ending tag mismatch: input line 272 and div
Error on-> Line :277 Column :514
Message :Opening and ending tag mismatch: img line 277 and div
Error on-> Line :277 Column :521
Message :Opening and ending tag mismatch: input line 277 and form
Error on-> Line :277 Column :527
Message :Opening and ending tag mismatch: input line 277 and div
Error on-> Line :277 Column :562
Message :Opening and ending tag mismatch: input line 272 and div
Error on-> Line :277 Column :580
Message :Opening and ending tag mismatch: form line 272 and div
Error on-> Line :277 Column :5058
Message :Opening and ending tag mismatch: img line 277 and span
Error on-> Line :277 Column :5064
Message :Opening and ending tag mismatch: span line 277 and div
Error on-> Line :282 Column :17
Message :Opening and ending tag mismatch: div line 272 and article
Error on-> Line :298 Column :51
Message :Entity ‘copy’ not defined
Error on-> Line :309 Column :81
Message :Specification mandate value for attribute data-rvt-scroll-top
Error on-> Line :317 Column :344
Message :Opening and ending tag mismatch: div line 317 and br
Error on-> Line :317 Column :877
Message :Opening and ending tag mismatch: span line 317 and div
Error on-> Line :317 Column :884
Message :Opening and ending tag mismatch: div line 317 and span
Error on-> Line :623 Column :8
Message :Opening and ending tag mismatch: div line 272 and body
Error on-> Line :624 Column :8
Message :Opening and ending tag mismatch: div line 272 and html
Error on-> Line :624 Column :8
Message :Premature end of data in tag div line 272
Error on-> Line :624 Column :8
Message :Premature end of data in tag div line 272
Error on-> Line :624 Column :8
Message :Premature end of data in tag div line 272
Error on-> Line :624 Column :8
Message :Premature end of data in tag div line 272
Error on-> Line :624 Column :8
Message :Premature end of data in tag div line 272
Error on-> Line :624 Column :8
Message :Premature end of data in tag div line 272
Error on-> Line :624 Column :8
Message :Premature end of data in tag div line 272
Error on-> Line :624 Column :8
Message :Premature end of data in tag div line 272
Error on-> Line :624 Column :8
Message :Premature end of data in tag div line 272
Error on-> Line :624 Column :8
Message :Premature end of data in tag div line 271
Error on-> Line :624 Column :8
Message :Premature end of data in tag div line 271
Error on-> Line :624 Column :8
Message :Premature end of data in tag div line 268
Error on-> Line :624 Column :8
Message :Premature end of data in tag article line 265
Error on-> Line :624 Column :8
Message :Premature end of data in tag div line 262
Error on-> Line :624 Column :8
Message :Premature end of data in tag header line 209
Error on-> Line :624 Column :8
Message :Premature end of data in tag div line 205
Error on-> Line :624 Column :8
Message :Premature end of data in tag div line 202
Error on-> Line :624 Column :8
Message :Premature end of data in tag body line 181
Error on-> Line :624 Column :8
Message :Premature end of data in tag meta line 11
Error on-> Line :624 Column :8
Message :Premature end of data in tag meta line 10
Error on-> Line :624 Column :8
Message :Premature end of data in tag head line 8
Error on-> Line :624 Column :8
Message :Premature end of data in tag html line 6
Hi @designbabe,
I have checked the page through the Page Builder and found that my colleague is correct on the Broken HTML. I removed the unclosed and broken span tags from the Hero section and now everything is working fine.
Thanks
thanks for your reply. I’m glad that was a fix.
However, i sitll have a problem, I was trying to recreate your fix back on the staging site… bc my initial thought when i couldn’t find the broken part, i revert back a few days which did fix it but it also erased a ton of work, and then i saw your name. So currently i’m trying to get same fix/ get rid of the crazy extra bold text, or maybe im not looking correctly to edit it , I did page builder and then home 2 or Hometest both of each maps aren’t working and have old text everywhere still . I’ll add the urls to the note.
thanks
Hi @designbabe,
It is not clear what exactly you are trying to point out here. If you check my screenshot it shows the content is having the h1 tag in it, whereas the Headline element tag is also h1 which might be the reason behind that. Please remember that we don’t provide any investigation or support on the HTML content issues. On this, I would suggest you hire a developer who can assist or you can avail of our newly launched service called One, where we answer the questions beyond normal theme support.
Thanks
Hi
I understand you have limited support, and I’m not asking for your team to fix again but i’ve been using X for years and I’m just confused in the fact that I could see the extra h1 when I view the page source, but when I go into the cornerstone editor I don’t see it in the hero headline edit html box ? So where can I fix it? Also the html checker is says theres more open tags like 12 so i find it hard to believe i messed up 12 times. maybe something else is going on
Bc basically I had reverted my site trying to fix the issue so when your team fixed it. It was a few day old version so I was trying to find the same error and fix it w this version w the latest content which I switched to. I thought this was a simple fix but I can’t see broken tag inside wp just in the final code in chrome there other than what I do do you source or inspects so where do I change it?
I can checkout the one service for next issue but this issue is 95% there and I’m trying to understand how the X product can create the code but I can’t edit it anywhere Point me the right direction to fix and I’m happy to fix it but I don’t know where he fixed it before.
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