Hi am using Slider Revolution but i have problem to download template when i try to download template it will show me Ajax error i tried to registered my islider revolution code and activate it again but it will do the same i hop to get help and tnak you .
Hi There,
You could try testing for a plugin conflict first. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
In case the issue persists after plugin test, would you mind providing us with login credentials so we can take a closer look? Please provide following information:
Set it as Secure Note
- Link to your site
- WordPress Admin username / password
- Template you’re downloading. Note that downloading premium template might give you that error because it is only available for licensed revslider and not on bundled plugin. Though, you have said that you have activated it so it might not be the problem.
All the best!
Hi Lely i have revolution slider code by theme punch but how do why for to send you my admin and password by private ?
Hello There,
Thanks for updating in! Regretfully the given credentials is not working for us. it seems that the username is invalid. Could you please double check it so that we can investigate your issue?
Best Regards.
Hi i contacted theme punch they tell me the problem from my hosting provider i will contact hostgator
and thank you for the help have a nice weekend.
It’s good to know that ThemePunch has responded.
If you need anything else we can help you with, don’t hesitate to open another thread.