AJAX Error, Can’t open Header Builder

Support
#1

As mentioned in a different thread I am experience strange behavior of my Header Builder. The problem occurs when I want to launch it, it doesnt matter from which menu option.

I double checked my Wordpress Settings for the URL and both Wordpress and Site Adress are the same.

This is what the JAVA console is giving me:

jquery.js?ver=1.12.4:4 POST http://woh3hm73r.homepage.t-online.de/raphaelzydek/wp-admin/admin-ajax.php 500 (Internal Server Error)
send @ jquery.js?ver=1.12.4:4
ajax @ jquery.js?ver=1.12.4:4
submitRequest @ cs.js?ver=2.0.6:42634
(anonymous) @ cs.js?ver=2.0.6:42459
initializePromise @ cs-vendor.js?ver=2.0.6:51307
Promise @ cs-vendor.js?ver=2.0.6:52902
promise @ cs.js?ver=2.0.6:42458
requestBatch @ cs.js?ver=2.0.6:42482
run @ cs-vendor.js?ver=2.0.6:635
(anonymous) @ cs-vendor.js?ver=2.0.6:937

cs.js?ver=2.0.6:42555 Rejecting AJAX promise 
Object {}
handleResponse	@	cs.js?ver=2.0.6:42555
normalizejqXHR	@	cs.js?ver=2.0.6:42627
run	@	cs-vendor.js?ver=2.0.6:635
run	@	cs-vendor.js?ver=2.0.6:24064
(anonymous)	@	cs.js?ver=2.0.6:42643
(anonymous)	@	jquery.js?ver=1.12.4:2
i	@	jquery.js?ver=1.12.4:2
fireWith	@	jquery.js?ver=1.12.4:2
y	@	jquery.js?ver=1.12.4:4
c	@	jquery.js?ver=1.12.4:4
cs.js?ver=2.0.6:330 Transition Error 
Object {}
 
Transition {state: TransitionState, intent: C, router: Router, data: Object, resolvedModels: Object…}
error	@	cs.js?ver=2.0.6:330
triggerEvent	@	cs-vendor.js?ver=2.0.6:30695
trigger	@	cs-vendor.js?ver=2.0.6:50827
trigger	@	cs-vendor.js?ver=2.0.6:50631
(anonymous)	@	cs-vendor.js?ver=2.0.6:50442
tryCatch	@	cs-vendor.js?ver=2.0.6:51257
invokeCallback	@	cs-vendor.js?ver=2.0.6:51272
publish	@	cs-vendor.js?ver=2.0.6:51240
publishRejection	@	cs-vendor.js?ver=2.0.6:51175
(anonymous)	@	cs-vendor.js?ver=2.0.6:40723
invoke	@	cs-vendor.js?ver=2.0.6:1331
flush	@	cs-vendor.js?ver=2.0.6:1395
flush	@	cs-vendor.js?ver=2.0.6:1203
end	@	cs-vendor.js?ver=2.0.6:517
run	@	cs-vendor.js?ver=2.0.6:639
run	@	cs-vendor.js?ver=2.0.6:24064
(anonymous)	@	cs.js?ver=2.0.6:42511
tryCatch	@	cs-vendor.js?ver=2.0.6:51257
invokeCallback	@	cs-vendor.js?ver=2.0.6:51272
publish	@	cs-vendor.js?ver=2.0.6:51240
publishRejection	@	cs-vendor.js?ver=2.0.6:51175
(anonymous)	@	cs-vendor.js?ver=2.0.6:40723
invoke	@	cs-vendor.js?ver=2.0.6:1331
flush	@	cs-vendor.js?ver=2.0.6:1395
flush	@	cs-vendor.js?ver=2.0.6:1203
end	@	cs-vendor.js?ver=2.0.6:517
run	@	cs-vendor.js?ver=2.0.6:639
run	@	cs-vendor.js?ver=2.0.6:24064
(anonymous)	@	cs.js?ver=2.0.6:42643
(anonymous)	@	jquery.js?ver=1.12.4:2
i	@	jquery.js?ver=1.12.4:2

[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (favicon.ico, line 0)
[Error] Failed to load resource: the server responded with a status of 500 (Internal Server Error) (admin-ajax.php, line 0)
[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (cs.css.map, line 0)
[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (code-editor.css.map, line 0)
[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (huebert.css.map, line 0)
[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (huebert.js.map, line 0)
[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (code-editor.js.map, line 0)
[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (cs-vendor.map, line 0)
[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (cs.map, line 0)

When you re logging in to my account you will see that I already set up a header and it worked perfectly. I do not know why this problem occured. I did not add any plugins except revolution slider or the grid, but I doubt there will be any correlation with these two plugins…

Thanks for help!
Cheers.

#2

After upgrading the Memory Limit it kind of works again. Strange that it worked at first and now I had to upgrade it.
But still, there are these errors in my console:

[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (huebert.css.map, line 0)
[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (cs.css.map, line 0)
[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (code-editor.css.map, line 0)
[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (cs-vendor.map, line 0)
[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (cs.map, line 0)
[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (code-editor.js.map, line 0)
[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (huebert.js.map, line 0)

What do they mean? Can I fix them? Do I need to fix them?

Thank You!

#3

Hi there,

As the software gets more feature every update, it will then use more resources than before.

And you can ignore those 404 map file errors, the developer console expects those file to be present for debugging purposes. They are only active when of course if your developer console is open, it can be turned off OR turned off by default in other browsers, but in Safari, there is no such option so you would often see them.

Thanks!

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