Hi,
I have agency theme
I can’t modify articles in portfolio.
when i go to " Portfolio -> Case Study #6 -> Modify "
I have the following message : " A critical error has occurred on this site. Please check your site administration email inbox for more information"
Can you help me please ?
Thx
Best
Benjamin
Hello Benjamin,
Thanks for writing to us.
It might be an issue of plugin conflict. I would suggest you troubleshoot a few of the common issues before we investigate your settings.
- Testing For Theme Related Issue
- Testing For Plugin Conflict
- Theme Update
- Child Theme
- Css/Js Customization
- Increasing Php Memory Limit
- Disabling Cache
- Disabling Cdn
- Permalinks
- Version Compatibility
If none of those work, It would be best if you could copy your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details
- WordPress Login URL
- Admin level username and password
- FTP Details
You can find the Secure Note button at the bottom of your posts
Thanks
Hi,
Thx for your answer.
I found the problem. This is the plugin “Email Forms”
I disabled it and it ok
Have a good day
Best
Benjamin
Hello Benjamin,
Glad that we were able to help you. Please feel free to open a new thread if you have any more concerns.
Thanks
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