After Update to Version 8

Hey.

I just update a project to XTheme Version 8.
After that i can’t save pages anymore (existing).

It shows "Uh Oh! Content failed to save!”,
And at the frontend i see shortcodes

[x_custom_headline level="h5" looks_like="h5" accent="false" class="heading-decor heading-decor--abs" style="color: #142e77;"]Room[/x_custom_headline][cs_text _p="5" style_id="e5-17" unique_id="e5-17"]

I have tried to remove cornerstone and reinstall it.
I have regenerate permalinks

Is there anything i can test?

Here is the erro message out of the dev console.

app.104e9bb.js:42 Failed to save. {code: "invalid_json", message: "The response is not a valid JSON response."}code: "invalid_json"message: "The response is not a valid JSON response."__proto__: constructor: ƒ Object()hasOwnProperty: ƒ hasOwnProperty()isPrototypeOf: ƒ isPrototypeOf()propertyIsEnumerable: ƒ propertyIsEnumerable()toLocaleString: ƒ toLocaleString()toString: ƒ toString()valueOf: ƒ valueOf()__defineGetter__: ƒ __defineGetter__()__defineSetter__: ƒ __defineSetter__()__lookupGetter__: ƒ __lookupGetter__()__lookupSetter__: ƒ __lookupSetter__()get __proto__: ƒ __proto__()set __proto__: ƒ __proto__() Ve @ app.104e9bb.js:42 Pe @ app.104e9bb.js:42 ze @ app.104e9bb.js:42 (anonymous) @ app.104e9bb.js:42 async function (async) (anonymous) @ app.104e9bb.js:42 (anonymous) @ app.104e9bb.js:42 onClick @ app.104e9bb.js:42 ki @ react-dom.min.js?ver=16.13.1:176 ji @ react-dom.min.js?ver=16.13.1:13 mi @ react-dom.min.js?ver=16.13.1:13 lf @ react-dom.min.js?ver=16.13.1:13 wi @ react-dom.min.js?ver=16.13.1:187 Kd @ react-dom.min.js?ver=16.13.1:32 pc @ react-dom.min.js?ver=16.13.1:32 Wf @ react-dom.min.js?ver=16.13.1:34 (anonymous) @ react-dom.min.js?ver=16.13.1:236 uf @ react-dom.min.js?ver=16.13.1:15 Qd @ react-dom.min.js?ver=16.13.1:42 sc @ react-dom.min.js?ver=16.13.1:41 unstable_runWithPriority @ react.min.js?ver=16.13.1:25 Da @ react-dom.min.js?ver=16.13.1:60 mk.Events.current @ react-dom.min.js?ver=16.13.1:236 Ei @ react-dom.min.js?ver=16.13.1:41

Hi Matthias,

Thanks for reaching out.

Please make sure that you have a latest version of X 8.0.11 and cornerstone 5.0.11.

I also recommend the following troubleshooting procedures before we investigate the settings.

  1. TESTING FOR THEME RELATED ISSUE
  2. TESTING FOR PLUGIN CONFLICT
  3. THEME UPDATE
  4. CHILD THEME
  5. CSS/JS CUSTOMIZATION
  6. VERSION COMPATIBILITY

Only if none of that helps, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

I found the problem -> Responsive Lightbox & Gallery
After deactivating it - it works.

We’re glad the problem is resolved.

Cheers!

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.