After SSL installation, cornerstone is not validating and purchase code is not validating

[Kumc2022]

Hello. I just installed SSL. After that, the purchased code is not validating, and it does not allow me to update the cornerstone. I successfully change the url with ssl in Themeco account. However, the website continue to put a purchase code. Please see the image below:

[ruenel]

Hello Jinkook,

Thanks for writing in! I have investigated the issue and I believe that this is a bug in the latest release of the X theme and Cornerstone plugin. I have reported this already and our developers are made aware of the issue. Here what you gonna do:
1.) Go to the plugin section and temporarily deactivate the Cornerstone plugin

2.) Go to the X dashboard and make sure that you validate it.

3.) After successfully validated the X theme, go back to the plugins section and activate Cornerstone plugin again.
4.) You can ignore Cornerstone asking to be validated. You should be able to use Cornerstone in editing/creating a new page.

Best Regards.

[Kumc2022]

Hi Ruenel, Thanks for your help. I followed your direction, however, I cannot get design cloud and keep saying error message. I can just write down on the page but since the cornerstone is not working, I cannot design any pages. What should I do in this case? I need to deliver a website in a week… Should I download the older version of x and the older version of wordpress? Urgent help needed.

[ruenel]

Hey Jinkook,

Please log in to your Themeco account and download the previous stable version X theme 9.1.4 version. In your WordPress Dashboard > Appearance do the following:
1.) Switch to any other theme
2.) Delete the X theme 10.0.0 version
3.) Go to the Plugins section and deactivate the Cornerstone 7.0.0 version
4.) Delete the Cornerstone 7.0.0 version
5.) Go back to Appearance > Themes > Upload New Theme and find the newly downloaded X theme 9.1.4 version
6.) Activate the X theme (9.1.4), install and activate the Cornerstone plugin
7.) Validate your X theme so that you can access the Design Cloud

While doing your site, please do not update to the latest version yet. X theme 9.1.4 and Cornerstone 6.1.4 should work fine in your new site.

Best Regards.

[Kumc2022]

Thank you so much, Ruenel. You are great and amazing. I truly appreciate your big help and support. Have a blessed day and Happy Holidays!