After editing page and saving, editor no longer opens

[xponent21]

Hello I edited the page today and added an image with Effects > Animation.

Right now Builder stopped working, I have tested for plugin conflicts.

Please try to edit you will see it only spins. There is a TCO JS error on the console.

Thanks

[marc_a]

Hi @xponent21,

Thanks for reaching out!

I went ahead and test the page that you’re having an issue but I was able to save the changes I made to the website. Please check the secure note for the video test I created and I suggest that you clear your browser cache.

Hope that helps.

Thank you.

[xponent21]

Hi @marc_a - what browser did you use, I tried and tried and asked a colleague and it just spins.

Thanks

[prakash_s]

Hello @xponent21

I am another staff, I checked your given page URL, the builder is working fine. I am using Google Chrome version 88.0.4324.190. I would suggest you clear your browser cache and then check it again or you can check it in the private mode of the browser. I would also suggest you check the browser extension as well if there is an extension that is stoping the JS to save.

Please have a look at the given screenshot below.

Thanks