After cornerstone 4.0.0 update, Images set to backgrounds of sections and rows not displaying

Support
#1

Hello, After updating Cornerstone to 4.0.0, Images set to backgrounds of sections and rows not displaying in the editor or when loading the page on multiple pages. A good example is our homepage hero image seen on Startstanding.org

Everything else seems to be looking okay after the update but this is kind of urgent and we’re having trouble identifying the cause.

Thanks!

1 Like
#2

Hi there,

I’m sorry you’re encountering this issue. Would you mind sharing login credentials so I can take a closer look? You can use the secure note button to add them privately. Thank you!

#3

Disable Lazy Loading for Smush if you have it on. It bought my images back.

#4

Hi @alexander I’ve added the secure note - also I disabled lazyloading on jetpack… still the same issue. Let me know what you find! Thanks!

#5

Thanks! Could you make sure the account has admin access? I was able to login, but it won’t let me into the dashboard.

Update: I’m sorry for not catching this before, but you may just need to update X as well. If you go to the X validation page and click the “Check Now” button it should show 7.0.0. Then you can go to the Dashboard > Updates page and update X.

#6

I’ve updated that role to admin, I’ll try updating x theme then!

#7

Looks like that did it! Thanks!

#8

Ok great! Thanks for letting us know.

1 Like
#9

This helped me as well.
Thank you. :slight_smile:

#10

Glad to hear it’s sorted and you’re most welcome, @Isabelle_808. :slight_smile:

1 Like
#11

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