Hi there
I have a website in development. Just upgraded to the latest version. No extra plugins activated just the raw X Pro.
Front end looks fine - admin area pages just keep reloading and you cant do anything with them.
Any advice please
Many thanks.
Kind regards
Getting the exact same thing here with the new update.
Cleared caches, disabled all plugins, fresh browser sessions.
Quick update:
Narrowed it down to WooCommerce.
I had Geolocate (with Page Caching support) enabled for calculating customer countries.
Changing this back to Geolocate - without page caching support - did the trick.
Pretty obscure find! Good luck.
I dont have WooCommerce or any other plugin running sadly !
Hello Eileen,
Thanks for writing in! I have tried logging in to your site. Regretfully the given password do not work for us. Please double check it and provide us the updated one. Meanwhile, please install WP Health Check plugin so that you can check if you are using the recommended server settings to run the latest WordPress core.
Please let us know how it goes.
Hi Rue
New password attached. The install is on one of my servers and I have lots of other instances of Pro running although this is the first updated one.
The WP Health Check plugin will not activate as apparently it does not have a header. Perhaps you can tell me who it is by in case I have the wrong one.
PW attached.
AFTERNOTE
I have managed to get WP Health Check installed and have cleared transients. This appears to have worked so please dont worry about this now. If there is a problem I will get back to you.
I did have software installed and cleared cache and transients but maybe it was not as good as this one.
Many thanks for your help.
Kind regards
We are delighted to assist you with this.
Cheers!
Hi there
Unfortunately the fix appears to be a temporary one as all the same problems are back again.
I would be grateful if you could take a look.
The login and password I gave you previously work.
Thank you.
Kind regards
Hello Eileen,
I have logged in to your site and I was able to check it.
I could not replicate any issues at all. The dashboard is loading including your Theme Options page. I even edited your page in Pro editor.
I would recommend that you clear your browser cache or use private browsing mode and test your site again.
Hi Rue
How weird ! I had cleared all caches etc as well.
Will give it another go.
Thank you so much for looking so quickly.
Kind regards
Hi Rue
It seems to be just in Edge ! I cleared all caches etc again and it was just the same - tried in Chrome and it was fine.
Will just monitor and see what happens.
Thank you.
Let us know how it goes!
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