Adding Search function to website

[christines]

Hi,

I’ve never worked with insite search before. Can someone please guide me here?
I added the X theme Search element to my page.
How do i go about ‘assigning’ which data should be displayed/hidden?

Your help would be much appreciated.
Thanks

[tristup]

Hi Christine,

Thanks for reaching out.
The Search element works exactly the same as WordPress default search work. So there is no such option for selecting any specific data to show on search. If you want to specify the type of data, you may need customization. I would suggest you hire a developer who can assist you to do the customization or you can avail of our newly launched service called One, where we answer the questions beyond normal theme support.

Thanks

[christines]

Hi there,

I’ve added the search element, but no search results show up.
It comes in black and if I however around the page I can see alt text of a permalink to the page I was searching for.

What could be causing this problem?

thanks

[tristup]

Hi Christine,

There might be some different reasons behind your reason, I would like to suggest troubleshooting the following common issue to help us to recognize the reason.

1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.Child Theme Related issue **if you have activated it.
5.CSS/JS Customization
6.Disabling Cache
7.Disabling CDN

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If the issue was caused by our theme, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks