Added license to wrong Apex Account

Support
#1

Hello,
I just bought a license for X Themes and accidentially added it to the wrong Apex account when I tried to validate the purchase code. Now I can’t validate X Themes on the website. Can you help me transfer the license from one account to the other?
Thank you!

#2

Hey There,

Please provide the purchase code you would like to free us up for you.

Make sure to add it as a secure note. Thanks!

#4

I just added the purchase code to my previous post.

#5

Hey There,

The purchase code is now freed up and can be used for a new account.

#6

Thank you!

#7

Hi @RevolvingCompass,

Happy to hear that.

Feel free to ask us again.

Thanks.