I did use a template, and just made changes to it after. But to simplify, I have made another example from the “WC Single” template called “Product 1”. I didn’t customize it, except to add the “Available Class Dates” global block that includes my Looper. (I popped the Global Block in, below the Description box.) But nothing else is customized yet, so I’m not accidentally deleting anything.
This new layout called “Another Example” is assigned to this specific product only, for testing purposes: https://capsaviation.com/product/far-135-331-crewmember-emergency-training-course-registration-02-13-21/
This product has 1 in stock, so the Gravity Forms content should be appearing, but it is not.
I hope it’s helpful to include the response I got from Lucas Stark at Element Stark, as he’s the developer of the Woocommerce Gravity Forms Product Add On. Here’s what he said. It’s important to note that he says the custom layout I used (created with your Layout Builder) isn’t including the source code expected for a genuine product page, to properly interact:
Ticket: https://elementstark.freshdesk.com/helpdesk/tickets/11075
Well, first thing, on that last example, that isn’t even a product page. You’ll see that there is the add to cart button, but if you were to look though the source code of the page you will not find the actual WooCommerce element where the product would normally be. I’m not sure why this isn’t there, but of course that is specific to your page builder and how you are setting up the page. Since the form element isn’t present on that 3rd page I’m sure that the actions we need to hook into from Gravity Forms are not being fired, therefore the extension has no way to interact with that custom design.
Hope that helps explain things and if you need further assistance with this request please let me know.
Thanks!
Lucas Stark @ Element Stark
Extension Developer
https://elementstark.com/
Please note: Once we have replied to you, your ticket is set to pending and closes automatically if we do not hear from you within a week. You can always just reply to an automatically closed ticket to re-open it in the future.
On Tue, 13 Apr at 1:04 PM , capodanno <[email protected]> wrote:
I am using the X Pro them from themeco. They have the ability to create a customized single product page. But when I set the site to use this new single product page, your integration is no longer working. Is there a setting somewhere, so I can get this working properly?
Here are the examples that I sent to ThemeCo. I’m hoping either you or the theme builder (who suggested I upgrade, in order to make these custom single product pages) can help me integrate your functionality into a customized single product page.
Notice how the quantity available and gravity form fields are missing, even though the item is in stock.
I will add the other info you requested in a Secure Note.
Thank you!