Activating Pro is causing Critical Error

Support
#1

Hi there,

I have just added Pro Theme to goodgoodcreations.co.za and have a critical error showing on the backend.

See FTP Details in secure note

Screenshot 2025-05-30 130822
Screenshot 2025-05-30 1308221015×254 5.65 KB

#2

Hello @CEG_SA,

Thanks for writing to us.

Please share the WordPress admin login URL so we can check it on our end.

Thanks

#3

No Problem - see secure note

#4

Hello @CEG_SA,

It seems that there was an issue with PHP memory. I went ahead and added this code to the wp-config.php file to increase the PHP memory.

define('WP_MEMORY_LIMIT', '512M');

Please have a look at this doc to learn more about how to increase the PHP memory.

Please check your site now.

Thanks