Activated not activated

[ryanserrc]

I paste in the license code and Wordpress says X is activated in a small message at the top, but then the main message says not activated. The site URL looks correct in the themeco single licenses section.

[marc_a]

Hi @ryanserrc,

Thanks for reaching out.

I suggest that you disable all your plugins and then try to re-validate again. Only if doesn’t help, please give us the following information in a Secure Note.

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

[ryanserrc]

I tried again after waiting a few hours and it worked. So maybe just a glitch in the matrix.

[marc_a]

Hi @ryanserrc,

We’re glad that it is now working on your end. If you have any other concerns, feel free to reach us.

Thank you.