ACF Pro Licence

Support
#1

I have few Pro Licences which was purchased when ACF Pro was included with the licence. If I now upgrade to Pro Max Unlimited (Lifetime) with Themeco, what will happen to the ACF Pro licence and the existing Pro licences?

Thanks.

#2

Hello @web_wa,

Thank you for reaching out! That’s a very good question about how upgrading your license interacts with your grandfathered ACF Pro access. I completely understand the concern—you have a valuable benefit and want to make sure you don’t lose it.

Here is the direct answer to your question based on confirmed information from our team: **You will NOT lose your access to ACF Pro if you were grandfathered in. This benefit is tied to your existing account status, not to a specific license plan.

To give you some peace of mind, it helps to understand the situation. Previously, we had an agreement with the original developer of ACF Pro to include it for our customers. However, after WPEngine acquired ACF Pro, they decided to cancel that agreement.

Here’s the key takeaway for you:

  • You are Protected: Customers who had an active X or Pro license before April 1, 2024 will be able to continue using ACF Pro, and we will continue to make updates available to them.
  • New Customers : This benefit is discontinued for all new Themeco customers created after that date.

Since you have existing Pro licenses purchased under the old agreement, your access is secure.
Upgrading to the Pro Max Unlimited (Lifetime) bundle is an excellent choice. Here’s what that means for your specific situation:

  1. Your ACF Pro Status is Unchanged: Your grandfathered ACF Pro access is tied to your account’s history. Upgrading your license does not change that historical status. You will continue to access and update ACF Pro through the Themeco repository, just as you do now.
  2. Your Existing Pro Licenses Remain : You won’t lose your existing Pro licenses. The Pro Max Unlimited plan is a separate bundle that adds access to all current and future Max products (like Cornerstone Charts, SiteDrive, CSAI, etc.) for an incredible value.

In short, you can confidently upgrade to Pro Max Unlimited. You will retain your grandfathered ACF Pro access while gaining a massive suite of new tools.

If you’re ready to upgrade, you can find the Pro Max Unlimited bundle here: https://theme.co/bundles/#max-bundles .

Please let me know if you have any other questions about the upgrade process or your current licenses. I’m here to help you make the best decision for your sites!

Best Regards.

#3

Thanks for clarifying that the current licences do not change and I get to keep using the ACF pro as is.

The Pro Max Unlimited (Lifetime) - comes with Cornerstone builder and Future Max products. What happens if now now create a new website with this licence? Is ACF Pro included in this as well or just for the number of licences that I had before April 1, 2024?

I am assuming from your reply that - Even if I create new websites using the Pro Max Unlimited licence, I can still use the ACF Pro as this is tied to my account which was created before April1, 2024 and not the upgraded licence.

Thanks heaps.

#4

Hello @web_wa,

Yes, you should be able to download the ACF Pro plugin on the new website since your Pro Max Unlimited license has access to the plugin. If you are having issues installing ACF Pro, kindly provide us with your WP details so we can check. We would be happy to double check your site if we can log in. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
– Confirmation that we can access and make changes to your site

To know how to create a secure note, please check this out: How The Forum Works

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Best Regards.