ACF pro can't show emoji on any text field

When I fill custom content field with words and emojis, that I publish it, but the emoji and the word are not saved, and the custom content field becomes empty again.
I’ve read the forum, they say I have to replace the database collation for wp_postmeta and wp_post which is utf8_general_ci with utf8mb4_general_ci, I’ve done it but it still doesn’t work.
What do I need to do to get the emoji can be saved in ACF field?
I’m using latest WordPress, using ACF plugin on Pro 5.0.8 Theme ezgif-7-a82b5b9bd4d5

Hey @strn,

Emojis work on all my sites using the ACF WYSIWYG field so this means that this is an isolated issue.

There could be a 3rd party plugin that’s causing the issue. Please do and confirm that you’ve try the following troubleshooting steps.

  1. Testing For Theme Related Issue
  2. Testing For Plugin Conflict
  3. Theme Update
  4. Child Theme
  5. Version Compatibility
  6. Set your whole database to utf8mb4_general_ci

The best people that could help you with this issue is your web host though as they have complete control of the database.

Thanks.

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