When I fill custom content field with words and emojis, that I publish it, but the emoji and the word are not saved, and the custom content field becomes empty again.
I’ve read the forum, they say I have to replace the database collation for wp_postmeta
and wp_post
which is utf8_general_ci
with utf8mb4_general_ci
, I’ve done it but it still doesn’t work.
What do I need to do to get the emoji can be saved in ACF field?
I’m using latest WordPress, using ACF plugin on Pro 5.0.8 Theme
Hey @strn,
Emojis work on all my sites using the ACF WYSIWYG field so this means that this is an isolated issue.
There could be a 3rd party plugin that’s causing the issue. Please do and confirm that you’ve try the following troubleshooting steps.
- Testing For Theme Related Issue
- Testing For Plugin Conflict
- Theme Update
- Child Theme
- Version Compatibility
- Set your whole database to
utf8mb4_general_ci
The best people that could help you with this issue is your web host though as they have complete control of the database.
Thanks.
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