Under plugin, there is no ACF or through ftp in plugins folder. In dashboard sidebar there are custom fields as you can see in screenshot.
Thanks for writing to us.
There might be a few different reasons for it, in order to help you further, please share your details in a secure note. Please provide the following details
- WordPress Login URL
- Admin level username and password
You can find the Secure Note button at the bottom of your posts
Thanks. We resolved this issue, ACF PRO was visible in dashboard sidebar but wasn’t working because it wasn’t activated under x-theme->plugins. We didn’t expect to be visible if it’s not activated and didn’t go there to check.
We’re glad you resolved the issue.
This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.