Accordion menu's not working

[kurtvs]

Hello,

We recently launched the website http://fotospecialist.be/ with theme X.
But we noticed that under smartphones (like iPhone with safari, the accordion items do not expand properly.
An example of this can be found on this page: http://fotospecialist.be/verhuur-studio/

We provided you the same login credentials as before.
I will add them in a private message.
Please look ito this asap.

Kind regards,
Kurt

[basanta]

Hi There,

thanks for asking!

I check your site in iPhone and I can confirm the issue in my end too.
You . are using a third party page builder plugin for the content called “wp bakery page builder”. The issue is with the accordion created with that page builder.

We are really sorry but this is out of our theme support scope. We can only help you on the product bundled with X theme. You can take help from wpbakery support team. They will surely help you on your issue.

Thanks for understanding.

[kurtvs]

Hello,

This is not correct.
Accoridng to the wpbakery website, it says:
For those who received WPBakery Page Builder bundled with a theme - support is provided by your theme author (because they license end product to you)

You can check for yourself under this url:
https://wpbakery.atlassian.net/wiki/spaces/VC/pages/13991939/Who+is+applicable+for+support+at+support.wpbakery.com

So please look into this or contact WP Bakery.

Regards,
Kurt

[nabeel]

Hey Kurt,

Sorry for the confusion, to resolve the issue just add the following jQuery script in your Customizer via Appearance > Customize > Custom > Edit Global Javascript

jQuery( function($) {
	$('.vc_tta-tab a').on('click', function( e ){
		setTimeout( function() { 
			$('html, body').stop().stop();
		}, 100 );
	});
	$(document).ready(function() {
		$('.vc_tta.vc_general .vc_tta-panel-title > a, .vc_tta.vc_general .vc_tta-panel-title > a, .vc_tta-tab a').off('click touchstart touchend');
	});

});

Don’t forget to clear your browser’s cache after adding the code. Let us know how this goes!

[kurtvs]

Ok, I will test it.

Thank you

[nabeel]

Sure, do let us know how this goes!