Accidentally refused payment from PayPal

[Frietmeester]

Hi there,

I purchased the X Theme at Themeforest, but accidentally refused the payment/direct debit from PayPal.
How to fix this?

Thanks!

[ruenel]

Hello Erna,

Thanks for posting in! Please be advised that X theme purchases were managed by ThemeForest. Any erros encounter should be address by Envato, the owner of ThemeForest. Please check out this help page instead:

• https://help.market.envato.com/hc/en-us/articles/202821550-Common-PayPal-Skrill-and-credit-card-issues

We also suggest you to submit a ticket to Envato Team Support. You can do this by accessing this url:

• https://help.market.envato.com/hc/en-us/requests/new