A scroll bar appearing at the bottom of pages

[Nalwi]

Hi, on all the pages except for the home page, a scroll bar appears at the bottom/footer. This is also noticeable while browsing the website on mobile phones. Could you please let me know how I could get rid of it?

[christopher]

Hi @Nalwi,

I checked the website that you have set on your licenses page and I could not find the issue on the website that is set there.

But maybe it is because I used the Chrome browser on the Mac operating system which usually does not show the scrolls.

The fact that you see the problem on all pages makes me think this should be something related to your header or footer as those are the only parts that are represented on all pages.

If you have a separate header or footer on your homepage and other set of header or footer for the rest of the website it will be stronger evidence of the problem cause on the header or footer.

There is a simple test, Please create a page and add some dummy data there and save and check the frontend and see if you see the scroll, then go back to the page editing screen and set the Page Attribute (Template) to Blank - no Container | No header, No footer. This will make sure that for the specific page in question there will be no header or footer. If the problem is fixed you would know that it is indeed something related to the header or footer.

I also think that you are better to check the footer or header of your website and make sure that there is no height options set there. If there is a height option, please change it to Auto and see if it fixes the scroll issue.

If the problem persists, it might be a plugin conflict issue that you can test using the method below:

Common Issues | Themeco Docs

And, finally the problem might be caused by a customization on a Child Theme which you can test using the methods below:

1. https://theme.co/docs/common-issues#child-theme
2. https://theme.co/docs/common-issues#css-js-customization

kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case if you still have problems.

Thank you.