7th tab not showing content

I am updating my pages with tabs to use the new tabbing system. The very last tab of the very last set (which is 7 tabs) shows the content in the first 6 tabs but doesn’t show anything in the 7th tab. I will have to send you info to view the page in a hidden message.

Hello @ppe29,

Thanks for writing to us.

I tried to access your site but the given site URL is not accessible due to security restrictions or security plugin settings. I would suggest you please disable the security plugin or remove the security restriction so that we can check it at our end and advise you properly.

Thanks

Please tell me what country you’re viewing from so I can enable you to view. I have multiple countries blocked from viewing our site. Thanks

Hello @ppe29,

It would be best if you could copy your live website to your staging area. and send your detail where you can disable the security plugin restriction so that we can access your site and advice you since most of our staff were working from a different location.

Thanks for understanding

I’d rather not have to go through all that trouble. It seems strange that you’re being blocked now when I was just receiving customer support from you guys on other issues with this same website. We had no issue communicating about the website just a few days ago.

OK i rebuilt the tab element on another website’s page. This time, I started off by putting the content in the 7th tab first, and it appeared as it should. However, by the time I added content to the rest of the tabs, the 7th tab collapsed again, not showing anything like in the first example. I’ll send new site in a private message.

Hello @ppe29,

You are having an issue because you have inserted an invalid or broken HTML code. You added this:

<a href="https://www.preferredpump.com/wp-content/uploads/2020/12/Programming-multiple-set-points.pdf" target="_blank" rel="noopener">Programming Multiple Set Points</a></br>
<a href="https://www.preferredpump.com/wp-content/uploads/2017/05/Yaskawa-programming-Networking-IQ1000-drives.pdf" target="_blank" rel="noopener">Program Networking IQ 1000 Drives</a>
<a href="https://www.preferredpump.com/wp-content/uploads/2017/05/Yaskawa-programming-No-transducer.pdf" target="_blank" rel="noopener>"Programming No Transducer</a><br />
<a href="https://www.preferredpump.com/wp-content/uploads/2018/11/Short-Guide-to-Yaskawa-Programming-Highlighted.pdf" target="_blank" rel="noopener">Short Guide to Yaskawa Programming</a><br />
<a href="https://www.preferredpump.com/wp-content/uploads/2017/05/yaskawa-single-phase-info.pdf" target="_blank" rel="noopener">Single Phase Info</a><br />
<a href="https://www.preferredpump.com/wp-content/uploads/2017/05/yaskawa-quick-start-for-micro.pdf" target="_blank" rel="noopener">Quick Start for Micro</a><br />
<a href="https://www.preferredpump.com/wp-content/uploads/2019/08/winterization-checklist-UNP00358-R02.pdf" target="_blank" rel="noopener">Winterization Checklist</a></div>

The correct code only be:

<a href="https://www.preferredpump.com/wp-content/uploads/2020/12/Programming-multiple-set-points.pdf" target="_blank" rel="noopener">Programming Multiple Set Points</a><br/>
<a href="https://www.preferredpump.com/wp-content/uploads/2017/05/Yaskawa-programming-Networking-IQ1000-drives.pdf" target="_blank" rel="noopener">Program Networking IQ 1000 Drives</a>
<a href="https://www.preferredpump.com/wp-content/uploads/2017/05/Yaskawa-programming-No-transducer.pdf" target="_blank" rel="noopener">Programming No Transducer</a><br />
<a href="https://www.preferredpump.com/wp-content/uploads/2018/11/Short-Guide-to-Yaskawa-Programming-Highlighted.pdf" target="_blank" rel="noopener">Short Guide to Yaskawa Programming</a><br />
<a href="https://www.preferredpump.com/wp-content/uploads/2017/05/yaskawa-single-phase-info.pdf" target="_blank" rel="noopener">Single Phase Info</a><br />
<a href="https://www.preferredpump.com/wp-content/uploads/2017/05/yaskawa-quick-start-for-micro.pdf" target="_blank" rel="noopener">Quick Start for Micro</a><br />
<a href="https://www.preferredpump.com/wp-content/uploads/2019/08/winterization-checklist-UNP00358-R02.pdf" target="_blank" rel="noopener">Winterization Checklist</a>

Please also double-check other HTML contents that you have added in the other tabs.

Best Regards.

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