7th tab content not showing

[ppe29]

While it took some doing, I have been using a 3-column tab system with X theme for several years, with 1 set having to be 7 tabs. An update to the X theme several months ago knocked something loose, and I have not been able to rectify the issue. I have tried everything. The problem is that the 7th tab is permanently collapsed. The code is the exact same format as all of the other tabs, and those work fine. There is no difference in the code except the links.

You can see here that the 7th tab is completely collapsed despite having code in it. Even if the code was wrong (which it’s not), it should still appear in the tab. In fact, on this page, I have duplicate sets of the tabs because the top set used the classic tabs and the new set is using the updated version. The classic set has all sorts of formatting issues, but at least it shows the content within all 7 tabs.

The issue is occurring at preferredpump.com/training. It is password protected, so I will send that p/w in a secret note.

[tristup]

Hi @ppe29,

Unfortunately, can’t access the page URL as well as your website, it seems that there is an IP restriction implemented on your site, we are not able to access your website to examine. As we are from different parts of the World and most of us have a dynamic IP we can’t provide a specific IP address for whitelisting too.
Alternatively, I would suggest you remove the IP(s) restrictions or you can copy your live site to a staging server without IP restrictions, so we could troubleshoot freely without breaking your site.

Thanks

[ppe29]

I finally figured this out. It was mentioned in another forum.

[prakash_s]

Hello @ppe29,

Glad that you were able to fix your issue by yourself.

Thanks