500 server error cs_setting_sections

Support
#1

we have problems with the order http://staging.socioespectacular.com.uy/cornerstone-endpoint a cs_setting_sections
It gives 500 always so we can not edit css on the page.

Thank you

#2

Hey,

Try to increase your PHP memory limit with this article: https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/ and check with your host provider to know which is the PHP version and ensure that you`re using the latest version of it.

Last, check if some plugin is causing a conflict disabling all of them and check it again.

#3

hello, if I add it but still giving fatal error the request.

{“success”: false, “fatal_error”: true}

Thanks!

#4

500 errors are mostly caused by incorrect WordPress files and folder permissions. Please check your permissions. See http://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/

It could also be caused by Mod Security settings. Please contact your host if they are blocking cornerstone-endpoint.

Thanks.

#5

Hi!

Thank you very much, but the problem has not been solved.

any other idea?
Thank you

#6

Hi There,

Did you change your login credentials? as I’m getting the following error.

El usuario no es correcto.

Could you please confirm with the correct information, so that we can look into your issue. Also your FTP credentials are required to check your issue further.

Thanks!