500 error when trying to launch Pro

Support
#1

I recently migrated our sites to a new server with the same provider. All of the sites work fine… except www.truebrandmarine.com. Somehow it glitched and the responsive text isn’t working right. Upgreaded from x pro to Pro and went in to fix the issue… try to launch Pro and get the following error message:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

Help??

#2

Hello There,

Thanks for writing in! An error 500 could mean a fatal error. Could you please enable the debug mode? You can do this by opening wp-config.php and adding define( 'WP_DEBUG' , true ); just above /* That's all, stop editing! Happy blogging. */
For example:

define('WP_DEBUG', true);

/* That's all, stop editing! Happy blogging. */

When you revisit the page, you should have some error output describing the issue in more detail.

Please let us know how it goes.

#3

Here are the errors I’m getting…

Notice: Undefined offset: 1 in /home/s0lidstart/public_html/TrueBrandMarine/wp-content/plugins/revslider/includes/framework/colorpicker.class.php on line 92

Notice: Undefined offset: 2 in /home/s0lidstart/public_html/TrueBrandMarine/wp-content/plugins/revslider/includes/framework/colorpicker.class.php on line 92

#4

Fixed. Did a fresh install of wordpress.

#5

Glad to hear that. :slight_smile: