404 Pages When Trying to Edit with Pro

[smallsaul]

So, I’ve just been alerted that a client’s website is going to a 404 page when they try to EDIT WITH PRO in their wordpress dashboard.

I’ve gone in and updated the theme to Pro from XPro, as it was a site built in 2017. But the 404 is still happening.

Why has this suddenly started happening when they try to EDIT WITH PRO in wordpress, and what is the fix?

[prakash_s]

Hello @smallsaul,

Thanks for writing to us.

It seems that there might be an issue of plugin conflict or cache issue. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

1. Testing For Theme Related Issue
2. Testing For Plugin Conflict
3. Theme Update
4. Child Theme
5. Css/Js Customization
6. Increasing Php Memory Limit
7. Disabling Cache
8. Disabling Cdn
9. Permalinks
10. Version Compatibility

If none of those work, It would be best if you could copying your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details

• WordPress Login URL
• Admin level username and password
• FTP Details

You can find the Secure Note button at the bottom of your posts

Thanks