404 page giving error after latest update

[kylehill]

Hi guys,

I’m getting an error on my 404 page when using custom 404 plugin or not.

No template found?

[prakash_s]

Hello @kylehill,

Thanks for writing to us.

I would suggest you please activate the default WordPress theme and delete the Pro theme, you need to download a fresh copy of the Pro theme from the Themeco account dashboard and reinstall the Pro theme. Please note you must backup your files and database before performing the above-mentioned steps on your website.

Hope it helps
Thanks

[kylehill]

Thank you Prakash

I’m using the Pro child theme if that makes any difference?

Best regards
Kyle

[kylehill]

Just downloaded and reuploaded the Pro theme with no luck

[ruenel]

Hey @kylehill,

We would love to check your site if we can log in. You can create a secure note in your next reply with the following info:
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Thanks.