Hi,
on various sites running X, we do encounter these 404 errors. I found a thread with the same issue reported as fixed, but it is not:
10:12 /wp-content/themes/x/framework/css/dist/site/stacks/closedhand.cur
10:12 /wp-content/themes/x/framework/framework/img/global/ilightbox-thumb-overlay-play-light.png
10:12 /wp-content/themes/x/framework/css/framework/img/global/ilightbox-preloader-light.gif
As I said, it is not an error on one site but many!
Please advise,
thank you,
Matt
Hey Matt,
Thanks for writing in! Could you please update to the latest versions?
Our latest versions are:
This latest release contains fixes for several issues so be sure to check out the changelog (http://theme.co/changelog/).
After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.
Please let us know how it goes.
Hi RueNel,
thanks for the message. We had not changed to X6 yet, as we wanted to wait for one week or so. I updated one page though and tested it, yes, the issue seems fixed.
Thank you,
Matt
Glad it worked 
Hi Thai,
sorry, back again. I was too quick. The 404’s are back again on the latest version of X:
07:39 /wp-content/themes/x/framework/css/dist/site/stacks/closedhand.cur
Serf/1.3.9 (mod_pagespeed/1.13.35.2-0)
Filter by IP 15. März 2018
07:39 /wp-content/themes/x/framework/framework/img/global/ilightbox-thumb-overlay-play-light.png
Serf/1.3.9 (mod_pagespeed/1.13.35.2-0)
I believe that this is a path issue.
Thanks,
Matt
Ps.
The previous post is on “X” Sites.
On a brand new Pro it happens too:
9:20 am /wp-content/themes/pro/framework/css/dist/site/stacks/closedhand.cur
Serf/1.3.9 (mod_pagespeed/1.13.35.2-0)
15. März 2018
9:20 am /wp-content/themes/pro/framework/framework/img/global/ilightbox-thumb-overlay-play-light.png
15. März 2018
9:20 am /wp-content/themes/pro/framework/css/framework/img/global/ilightbox-preloader-light.gif
Hey There,
Thanks for updating in! Could you please provide us with your URL of the page where the error existed. We want to double check if this is just a caching issue or the same old issue in the older version of the theme. This was supposed to be resolve in this release.
Regards.
Hi,
thank you for the reply, it happens on many pages…
e.g.
All the best,
Matt
Hi Matt,
Please send us the specific page URL so that we can have a look.
I didn’t find the issue page on both of the sites. Please help us to find the page.
Thanks
hi,
unfortunately I can not really answer the question, as I only see in the logs the root of the domain. If it helps, I can temporarily give you access to an installation.
All the best,
Matt
Hi there,
I checked the first site, it’s under WP Rocket loader and the error is not appearing. Then on the second one, there are 25 errors but dut to jQuery undefined. Coul you try disabling your optimization first especially WP Rocket and CloudFlare. It affects the loading of the asset files and javascripts.
And yes, please provide your login credentials in a secure note.
Thanks!
Thank you Rad,
I will create two admin accounts for your and submit details privately.
Matthias
Hello There,
The WP Rocket cache has been cleared out. You will still need to login to your CloudFlare account and purge your site cache. This is to make sure that the latest code of X 6.0.4 is loaded and not the cache version of the old theme.
Please let us know how it goes.
Hi RueNel,
thank you. Please note, that we do not use Cloudflare. We only use WP Rocket. One question though: were you able to find an error? I am asking so I can replicate it on other sites.
Thank you,
Matt
Hi Matt,
Sorry, if we have not noticed this earlier. This was actually a bug and it was on our issue tracker, It was marked as fixed, but we can not provide an ETA when is the next release though.
Stay tuned and Thank you for understanding,
Cheers!
Thank you, will wait for the fix
You’re welcome.
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