404 Cornerstone Error

[Kelyan]

Hello Prasant,

I’ve already done it, and it says as mentioned before any time i try to edit a page with cornerstone.
When i click on “cornerstone” in the menù it goes to http://URL/x/#/content

The hosting support of my company has some strict rule about connection from the outside and, while they fix it, they asked me to understand what they should do to fix the problem. Can you please tell me what else should we try?
I’ve seen there’s the section “custom path” in the settings of cornerstone, now it’s setted as /x/
Is it correct?

Thank you

[paul.r]

Hi Valentina,

That’s normal, when you try to edit a page it goes to something like this /x/#/content/36/layout. That is how it works.

Can you try setting the custom path to blank.

Please also check your site url and wordpress url under Settings > General and make sure it’s the same and is set to your url(https://www2.XXXXX.it)

or if you are not able to go to that page, you can try adding this in your wp-config.php file.

define( 'WP_HOME', 'http://example.com' );
define( 'WP_SITEURL', 'http://example.com' );

Change example.com with your site url.

After that, install this third party plugin then do a search and replace

Better Search Replace

Search for http://10.xxx.xx.100
Replace with https://www2.xxxxxx.it

Hope that helps

[Kelyan]

Hi Paul,

The problem is the last time I tried to change wordpress address and site address in www2.kelyan.it I could not access anymore and had to “go back” manually…

[paul.r]

Hi Valentina,

To further assist you with this issue, we need to be able to login and check it ourselves.

Is there any way you can disable ip restriction or copy your site to where we can have access.

Thanks