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  • June 23, 2016 at 5:26 am #1056075
    annoici
    Participant

    Excitedly downloaded, verified and installed theme.

    Thought it would be nice to try some of the Addons.

    Immediately I got this error message
    Your WordPress file permissions do not allow plugins to be installed

    I saw that I was not the only one this happened to, so I read the KnowledgeBase answers, and tried some of the suggestions changing File Permissions vis FTP, etc.

    However, I am still getting the same error message.

    Cheers
    Brendan

    June 23, 2016 at 7:20 am #1056216
    Christian
    Moderator

    Hey Brendan,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

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