Navigation
Archive / Your WordPress file permissions do not allow plugins to be installed
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • July 6, 2016 at 1:25 pm #1075176
    Felipe
    Participant

    Hello,

    I’ve tryed to install the Addons, but the theme is showing me this message: “Your WordPress file permissions do not allow plugins to be installed.”
    All my FTP files are set with the 775 permission.
    How can i fix this problem?

    Regards,

    Felipe

    July 6, 2016 at 2:23 pm #1075251
    Rahul
    Moderator

    Hey There,

    Do you have any security plugin like WordFence installed on your website?

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    July 6, 2016 at 3:03 pm #1075313
    Felipe
    Participant
    This reply has been marked as private.
    July 6, 2016 at 8:31 pm #1075659
    Darshana
    Moderator

    Hi there,

    Please refer to the following post for a possible fix for this (https://community.theme.co/forums/topic/unable-to-install-extensions-3/page/2/#post-871800).

    Let us know how it goes.
    Thanks!

    July 9, 2016 at 12:00 pm #1079427
    Felipe
    Participant

    Hi,

    It works just fine!!

    Tks a lot!!

    Best Regards

    July 9, 2016 at 10:08 pm #1079828
    Rue Nel
    Moderator

    You’re welcome!
    Thanks for letting us know that it has worked for you.

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-1075176 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>