Topic: Your subscription for Product Add-Ons has been deactivated, please activate it.

Tagged: x

Author

Posts
November 9, 2016 at 1:10 pm #1250484

Flightwave
Participant

Hi there,
I logged in to day to see a message at the top of the dashboard that says:

“Your subscription for Product Add-Ons has been deactivated, please activate it again.”

What is this and why is it happening?

November 9, 2016 at 1:14 pm #1250493

Flightwave
Participant

This reply has been marked as private.

November 9, 2016 at 8:32 pm #1251025

Friech
Moderator

Hi There,

Thanks for writing in and credentials! But I cant find the “message” anywhere on your admin dashboard.

Would you mind providing us some screenshots of the “message”. Base on the “message” that seems to be from a 3rd party plugin that was not activated.

Cheers!

November 10, 2016 at 11:43 am #1252007

Flightwave
Participant

Hi Friech – if you go into the dashboard – and click on dashboard – then UPDATES – you will see the message as in the attached image:

November 10, 2016 at 12:40 pm #1252091

Rahul
Moderator

Hey There,

Thanks for writing back!

Can’t access your website with the given credentials. Can you please confirm it?

Thanks for understanding!

November 11, 2016 at 7:05 pm #1254012

Flightwave
Participant

This reply has been marked as private.

November 11, 2016 at 10:40 pm #1254175

Friech
Moderator

Hi There,

Seems to be your WooCommerce Helper plugin, it was not connected please check your subscription for that plugin.

Thanks.

November 16, 2016 at 12:38 pm #1259724

Flightwave
Participant

seems to have taken care of it. thanks!

November 16, 2016 at 12:41 pm #1259725

Nico
Moderator

Happy to hear that.

Feel free to ask us again.

Thanks.
Author

Posts

<script> jQuery(function($){ $("#no-reply-1250484 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>