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Archive / X Theme Site Messed Up after Malware fix. Help?
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  • December 17, 2016 at 1:35 pm #1296697
    hecubus1st
    Participant

    Hello,

    Apparently my site was hacked as my mobile version is redirected to an “unseemly” website. I tried using Wordfence as I read from many users that it was a good fix for malware issues. I used it and then my site broke and my mobile version is still redirecting to the other site. I tried reuploading the x theme to my ftp but no luck.

    This appears at the top of my screen…
    Warning: include(/var/chroot/home/content/46/8761346/html/wp-includes/js/thickbox/admin.php): failed to open stream: No such file or directory in /home/content/46/8761346/html/wp-config.php on line 71

    Warning: include(): Failed opening ‘/var/chroot/home/content/46/8761346/html/wp-includes/js/thickbox/admin.php’ for inclusion (include_path=’.:/usr/local/php5_4/lib/php’) in /home/content/46/8761346/html/wp-config.php on line 71

    I’m desperate for help! 🙂

    http://upproductions.org/

    December 17, 2016 at 1:36 pm #1296698
    hecubus1st
    Participant
    This reply has been marked as private.
    December 17, 2016 at 2:05 pm #1296719
    hecubus1st
    Participant
    This reply has been marked as private.
    December 17, 2016 at 8:26 pm #1296893
    Rad
    Moderator

    Hi there,

    Thanks for posting in.

    Looks like you’ll need some help from a developer or webmaster. Those files are deleted along with the infections, but you can’t be sure. You should start with a clean installation (files), then just transfer the content and database. And that something we can’t cover as X’s support.

    Thanks for understanding.

    December 18, 2016 at 12:28 am #1296964
    hecubus1st
    Participant

    Hi,

    Thanks for responding. Do you have tips on how to do a clean installation without losing my content?

    Thank you.

    December 18, 2016 at 2:51 am #1297026
    Christopher
    Moderator

    Hi there,

    Please install fresh wordpress and x theme. To migrate CS content check this link https://community.theme.co/kb/cornerstone-migration

    To transfer database, please check this link http://www.wpexplorer.com/migrating-wordpress-website/

    Hope it helps.

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