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  • September 22, 2016 at 4:54 pm #1187056
    bitmotive
    Participant

    Hi Team,

    I have a fresh install of X Theme on a new client domain. Everything works great, except for “Pages”. Whenever we try to create a new page, the header is displayed, but not page content is shown. It does not appear in the source code of the rendered page, either.

    Things I have tried:

    (1) Busting all caches associated with the web site.

    (2) Turning off Cloudflare (in front of the site)

    (3) Disabling all plugins.

    Nonetheless, nothing I do seems to work.

    Also, if I attempt to load a ‘Page’ in Cornerstone, I’m presented with the following error message:

    “A suitable content area for the live preview couldn’t be identified. Switching to Skeleton Mode.”

    Help!

    September 22, 2016 at 9:42 pm #1187401
    Rad
    Moderator

    Hi there,

    Thanks for posting in.

    It could be due to internal server error. Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks!

    September 27, 2016 at 4:59 pm #1193005
    bitmotive
    Participant
    This reply has been marked as private.
    September 28, 2016 at 1:06 am #1193448
    Rupok
    Member

    Hi there,

    Thanks for writing back. I have investigated the issue and found that you have modified the templates with Child Theme that’s causing the issue. Let’s switch to X theme and you will see there is no issue; so it’s apparently due to your custom coding on Child Theme that you need to check and fix.

    Cheers!

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