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I had this problem before and had to do a whole manual update but I really can’t do that every time a new version of the theme comes out.
Login details in the next post.
Hello There,
Thanks for writing in!
Can you please let us know if you are getting any error messages while updating?
Thanks.
Hello There,
X 4.4.2 and below has a bug that cannot detect the revoke validation. It seems that you have revoke the license code from your Themeco account. You may need to revalidate your site. At the moment, when you go to Dashboard > Updates, you will see this:
To re validate your site, please do the following:
1] Please go to X Addons > Home and revoke the validation (https://s3.amazonaws.com/community-themeco/app/uploads/2016/04/17110514/Capture53.jpg).
2] Please login to your account and revoke the license.
3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.example.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
4] Go back to X Addons > Home again, and insert the license again.And please review the changes that we made on how you are going to validated your X theme because we made a big change in the process. Please check it out here: https://community.theme.co/kb/product-validation/
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