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  • January 24, 2017 at 9:11 am #1343215
    anthonyaires
    Participant

    Dear Sir,

    We are having issue with the X Theme. Only Home page is showing but when click on any other page it says page not found or not exist, whereas its fine in the backend. Here is screenshot of page not found message https://www.screencast.com/t/uRhdyKWiy

    All things were working fine before and suddenly this unforeseen issue happen with the Theme. We have updated WordPress and the License of Theme as well but not still not luck. We had also disabled all installed plugins but the issue has same. Kindly look into this issue at your earliest. An early response is solicited. Here is the URL:

    http://www.yoursforprosperity.com/

    Wordpress version: 4.5.5
    X Theme Version: 4.5.2
    Cornerstone: 1.2.4

    I would provide you login details.

    Look forward to your early response.

    Best regards,
    Anthony Aires

    January 24, 2017 at 10:12 am #1343308
    Thai
    Moderator

    Hi Anthony,

    Please try to update your permalink settings again.

    If it doesn’t work, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link login to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    January 24, 2017 at 10:56 am #1343388
    anthonyaires
    Participant
    This reply has been marked as private.
    January 24, 2017 at 11:48 am #1343443
    Thai
    Moderator

    Hi There,

    I disabled the WP Link Shield Diamond plugin, everything is working fine again.

    Cheers!!!!

    January 24, 2017 at 1:07 pm #1343525
    anthonyaires
    Participant

    I wonder I did the same with the plugin but it was not working. Do you did anything else? Please make sure so that next time we can do by our self.

    Best regards.

    January 24, 2017 at 3:12 pm #1343701
    Joao
    Moderator

    Hi There,

    Nothing else beside that.

    Let us know if you need further help.

    Joao

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