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  • June 1, 2016 at 7:27 am #1019916
    AJL_5
    Participant

    I keep getting this message:
    «We’re sorry! Something went wrong. We were unable to add your email to the list. Please try again later.»

    I’ve followed everything that’s expected and it used to work on previous attempts.

    Can you please help me with this?

    June 1, 2016 at 7:30 am #1019918
    AJL_5
    Participant
    This reply has been marked as private.
    June 1, 2016 at 7:56 am #1019949
    Darshana
    Moderator

    Hi there,

    You need add MailChimp API key under (MailChimp -> Acccount -> Extras) into your Email Form (X Addons -> Email Forms -> MailChimp).

    Then the email forms should work.

    Let us know how it goes.
    Thanks!

    June 1, 2016 at 8:39 am #1020015
    AJL_5
    Participant

    Now when I insert the API key in WordPress it does nothing. The page just refreshes and it says “Your site is not yet linked to your MailChimp account.”

    June 1, 2016 at 9:06 am #1020050
    Joao
    Moderator

    Olá André,

    I Believe I fixed the issue.

    Please test your subscription form.

    In case you are still facing the issue please contact us.

    Obrigado,

    Joao

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