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June 29, 2016 at 3:40 am #1064488
Drijen SParticipantHi there,
I have got multiple licences for this theme. One of the sites was build over a year ago, before Cornerstone was released and have built the pages using Visual Composer. I have been reluctant to update the theme, but recently did (to 4.5.2), and noticed some things are not working as they used to.
Would it be possible to privately share the issues with you?
June 29, 2016 at 3:58 am #1064503
NicoModeratorHi There,
Thanks for writing in.
Yes please share us the full details of the problem so we could easily debug issue.
Don’t forget to update all your plugins. Check the plugin if the version is compatible with X theme
https://community.theme.co/kb/version-compatibility/
If not the plugin version compatible, please remove the plugin then reinstall it again via Adds On.
Thanks.
July 4, 2016 at 8:38 am #1071525
Drijen SParticipantThis reply has been marked as private.July 4, 2016 at 9:34 am #1071588
JoaoModeratorHi There,
Please update WordPress.
Make sure to have Wordfence and any other cache or security plugin off during the process.
If that does not solve the problem, please delete Visual Composer and re-install it by going to Wp-Dashboard Addons.
You won´t lose your content by doing that.
Let us know how it goes.
Thanks
Joao
July 8, 2016 at 8:25 am #1077868
Drijen SParticipantThanks – I’ve updated everything, even the last version of X theme.
But visual composer doesn’t show up in the backend on Pages. However it is activated, and I can edit it via the front end.
July 8, 2016 at 8:46 pm #1078788
RadModeratorHi there,
It’s because of your SEO Yoast plugin. I deactivated it and your VC works, I enabled it back.
Thanks!
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